Customer Service Representative – English speaking

pozíció

Hungary/ Székesfehérvár
2022. július 01.

Join our fast-growing plant in Székesfehérvár and be part of the journey.

Howmet Aerospace is transforming the aerospace and transportation industries. We invented the first forged aluminum truck wheel in 1948 – and by doing so, we created an entire industry. Seven decades later, we’re proud to be the number one global market leader in the forged, aluminum heavy-duty truck wheel market. We’re looking for a passionate Italian and English speaking Customer Service Representative. We will help you achieve your goals by continuous learning and development opportunities, coaching and mentorships.

This job might be for you, if:

  • You’re fluent in English (both written and verbal is a must)
  • Knowledge of any other additional European language is an asset
  • You’re familiar with MS Office programs (Outlook, Word, Excel and PowerPoint)
  • You’re an extraverted, initiative, collaborative person who is able to prioritize and complete tasks in a timely manner
  • You have outstanding relationship building skills and commercial flair
  • You’re administratively accurate and efficient
  • Commercial background is an advantage

Baseline succes factor:

• Planned and structured approach • Team player/collaborative • Cross functional thinking • Ability to lead problem solving and continuous improvement teams • Team oriented with assertiveness ability • Good written and verbal communication skills to interact with peers and customers in a positive, cooperative way and maintain

Here is a glimpse of what you’ll do

  • Responsible for perfect customer service within the company process to ensure customer satisfaction
  • Liaison between the customer and other departments (Sales, Production, Logistics) within the company
  • Act as the first point of contact for customers by dealing with questions related to daily business
  • Answering product and order related inquiries, informing customers about product, delivery times, technical matters
  • Performing administrative tasks: order entry in Oracle, support of weekly reporting & analysis
  • Participation at relevant shows